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Term And Conditions

Payment

Do made full payment before the starting of swimming lessons. Payments made are strictly non-refundable and in any case that you cannot attend the remaining swimming lesson, it is non-transferable to any third party

 

Weather Condition

The swimming instructor and the pool authority reserve the exclusive rights to cancel the swimming lesson for safety reasons on rainy days. Instead of the normal swimming lesson, swimming instructor will be conducting drills exercise, water safety theory or Q&A. Hence, we strongly encourage you to attend classes regardless of the weather conditions unless you have been informed that the lesson is cancelled. Lesson can be resumed under drizzling rain.

 

Swimming Equipment

You will need a swim goggle for your swimming lesson. Other then that , your instructor will decide whether you need to have a swim board or swim pull buoy after your first lesson with him/her. We are selling the swimming equipment as well, purchase these products from us at a cheaper rate!

 

Relief  Instructor

On any day that your swimming instructor is not available, we reserve the rights to send a relief swimming instructor.

 

Makeup Lesson

No refund and make up class will be given if student did not turn up or when lesson has to be cancelled due to bad weather. However if lesson is cancelled by the swimming instructor, make-up class will be arrange for the student.

 

Temporary Discontinuation Of Swimming Lesson

Student has to give us one month notice if he/she wants to temporary stop the swimming class.

 

Swimming Equipment

You will need a swim goggle for your swimming lesson. Other then that , your instructor will decide whether you need to have a swim board or swim pull buoy after your first lesson with him/her. We are selling the swimming equipment as well, purchase these products from us at a cheaper rate!

 

Responsibility

We will not be held responsible for any claims regarding any injury, damage or loss of life while attending this course.

 

Attendance
* Group Lesson:
There will be no refunds or make-up lessons for any absenteeism, late coming or cancellation of any sort.

* Private Lesson:
Lost time due to late coming will neither be compensated nor made up. Any last minute cancellation will not be entertained unless the student informs the instructor at least 6 hours before hand after which make-up lessons will have to be arranged directly and in favor to the instructor. All students will still be required to undergo at least 4 lessons on a monthly basis. Failure to undergo the minimum required lessons will result in any outstanding lessons to be forfeited.

* No swimming lessons / classes will be conducted on the following days below. It is the student responsibility to be aware of swim holiday. We will not notify any student of the below dates

* Singapore Public Holidays
* New Year Eve
* Chinese New Year Eve
* Chinese New Year day 1 up to the 5th day of lunar calendar
* Every 29th, 30th, 31st of the month

 

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